1. What materials are your jewelry pieces made from?
- At Cackle with Love, we pride ourselves on using high-quality materials for our jewelry pieces. Our collection primarily features gold-plated brass jewelry, ensuring durability and elegance.
2. Are your jewelry pieces handmade?
- Yes, all our jewelry pieces are meticulously handmade jewelry with care and attention to detail. Each piece is crafted by skilled artisans to ensure the highest quality and uniqueness.
3. Do you offer customization options for your jewelry?
- While we currently do not offer customizations, we are constantly expanding our collection to provide a wide variety of unique jewelry styles and designs to suit different tastes and preferences.
4. How should I care for my jewelry to maintain its beauty?
- To keep your jewelry looking its best, we recommend avoiding exposure to harsh chemicals, perfumes, and lotions. Additionally, store your jewelry in a cool, dry place when not in use and clean it gently with a soft cloth to remove any dirt or residue. Proper jewelry care ensures longevity and shine.
5. What is your shipping policy?
- We offer worldwide shipping for all orders. Once your order is placed, it will be carefully packaged and shipped out within 2 business days.
6. Do you offer returns or exchanges?
- We only offer exchanges for products that are received in a broken or defective condition. To initiate an exchange, please contact us within 2 days of receiving your items. Additionally, we require a complete unboxing video as proof of the product's condition. Our goal is to ensure your satisfaction, and we'll work diligently to resolve any issues promptly.
7. What payment methods do you accept?
- We accept a variety of payment methods, including credit/debit cards, UPI, and Cash on Delivery (COD) for customers within India. Rest assured, your payment information is kept secure throughout the transaction process.
8. How can I contact customer support if I have further questions?
- If you have any additional questions or concerns, please don't hesitate to reach out to our friendly customer support team. You can contact us via email at cacklewithloveteam@gmail.com. We're here to assist you every step of the way!
